❓FAQ

Q. I can't find the BPC/ELS I got in-game!

A. BPC/ELS tokens got in-game are stored on HOME Verse Network. Please check your BPC balance after switching to the HOME Verse network from "Profile" ⇒ "Point List" in the game. *BPC/ELS will not be displayed on the "Point List" unless connected to the HOME Verse network.

Q. Is gas fee free on HOME Verse?

A. The gas fee is free for transactions on the Oasys' Layer 2 HOME Verse network! *Please note that transactions originating from another network (like moving assets on another network to the HOME Verse network) will require gas charges on the originating network.

Q. How do I get Brave Power Crystal Points (BPCP)?

A. You can earn it through various in-game event rewards such as Rank Match, also community support, and other campaigns.

Q. How do I get Eld Shard Points (ELSP)?

A. You can earn it through various in-game event rewards such as Rank Match, or other campaigns.

Q. Is it possible to use a unit that is issued by a "Summon Unit" on the Oasys or HOME Verse network to a different network?

A. You can use assets that are issued In-game to any network. Also, you can select the network from all BFH-supported networks when transferring assets from in-game to out of the game.

Q. I'm having trouble transferring assets (units, spheres) into the game!

A. Our support team will check it individually. Please contact the support desk woth specifying the necessary items below. ・Date and time of problem occurrence: ・Player name: ・Player ID: ・Asset ID: ・Network name where the Aasset exists: ↓ Contact https://guide-en.bravefrontierheroes.com/others/contact

Q. I sent Polygon (MATIC) from the exchange, but it did not reach my wallet

A. If you prepare MATIC for the purpose of purchasing assets, etc. on the Polygon network, please prepare MATIC tokens on the Polygon network. *Please note that if you have prepared MATIC on the Ethereum network, you cannot use it on the Polygon network (In this case you need to bridge the MATIC token from Ethereum to Polygon Network).

Q. Please tell me how to change the network on the BFH APP!

A. Please refer to the article below https://medium.com/bravefrontierheroes/how-to-switch-networks-with-the-brave-frontier-heroes-app-2f684b45f89c

Q. I'm using SNS login (Torusu wallet), but I don't know how to add the Oasys/HOME Verse network!

A. Please refer to the article below https://medium.com/bravefrontierheroes/for-those-using-sns-login-how-to-add-oasys-and-home-verse-9993ae57bf8b

Q. How can I use tokens on the Oasys network with HOME Verse?

A. Please select the token you want to move to HOME Verse from "Profile" ⇒ "Point List" ⇒ "Bridge page" in the game and bridge them.

Q. I cannot use tokens purchased at DEX and CEX for games...?

A. In order to use the tokens in a game, you must do a bridge and bring the tokens to HOME Verse. Please select the token you want to move to HOME Verse from "Profile" ⇒ "Point List" ⇒ "Bridge page" in the game and bridge them.

Q. I am using a PC. How can the Oasys network be added?

A. Please refer to the article below https://doublejumptokyo.zendesk.com/hc/en-us/articles/6002640254351-STEP3-PC-Add-Oasys-network-to-MetaMask

Q. I am using a PC. How can I add the HOME Verse network?

A. Please refer to the article below https://doublejumptokyo.zendesk.com/hc/en-us/articles/5659823349519-STEP2-PC-Add-HOME-Verse-network-to-MetaMask

Q. How can I make my BPC tokens visible on my Metamask?

A. With the Oasys network or HOME Verse network selected on the Metamask, enter the token contract address below from "Import token".x

■ BPC token (when Oasys network is selected): 0x9a340a0de81b23ecd37ba9c4845dff5850a7e7a4

■ BPC token (when HOME Verse network is selected): 0x7c6b91d9be155a6db01f749217d76ff02a7227f2

Q. How can I make my ELS token visible on my Metamask?

A. With the Oasys network or HOME Verse network selected on the Metamask, enter the token contract address below from "Import token".

■ ELS token (when Oasys network is selected): 0x086672985bedaf351adf3db01dace676fc5d2f93

■ ELS token (when HOME Verse network is selected): 0xd08a2917653d4e460893203471f0000826fb4034

Q. Token Bridge does not complete. . .

A. Token Bridge may take some time to reflect due to transaction congestion. if you wait half a day to a day and it will still not be reflected, please contact support. https://guide-en.bravefrontierheroes.com/others/contact