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Contact

When you have opinions / requests, inquiries about bug, or reports of fraudulent activities, Please contact us from "Contact Us".
■Contact Us
Email: [email protected]​
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<Please check the following in advance>
  • If you are taking measures against junk e-mail, please allow the e-mail sent from "@ doublejumptokyo.zendesk.com" to be received by specifying the domain.
  • You can inquire 24 hours, but Support team will respond to replies during the following times. 10:00-18: 00 on weekdays (JST)
  • Depending on the status of inquiries and the content of your question, it may take some more time for the reply.
  • In the event of a large-scale bug problems, we may reply with as an official announcement.
  • Depending on the content of your inquiry, we may refrain from answering.
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