✉️Contact

For feedback and feature requests, inquiries about issues, or reports of misconduct, please contact us at the email address below. When reporting an issue, providing as much information as possible—such as your device, app (wallet), version details, and the exact error—will help us resolve the matter more smoothly. Thank you for your cooperation.

■Contact Us

Email: [email protected]

＜Please check the following in advance＞

• If you are taking measures against junk e-mail, please allow the e-mail sent from "[email protected]" to be received by specifying the domain.

• You can inquire 24 hours, but Support team will respond to replies during the following times. 10:00-18: 00 on weekdays (JST)

• Depending on the status of inquiries and the content of your question, it may take some more time for the reply.

• In the event of a large-scale bug problems, we may reply with as an official announcement.

• Depending on the content of your inquiry, we may refrain from answering.

• Read the Prohibited actions for inquiries in advance.